Responding to Anaphylactic Shock in Customer Service

Teams may encounter someone suffering from anaphylactic shock with little warning, so practical first aid training can help staff respond with greater confidence. For organisations such as customer service teams, ABC Training Services’ Epi Pen Training course is the most relevant training route for this subject. ABC Training Services’ Epi Pen Training focuses on recognising anaphylaxis triggers and effects, emergency planning and using an adrenaline auto-injector safely and appropriately. This makes the course suitable for organisations that want staff to be better prepared for real incidents rather than relying on theory alone.