Responding to Stopped Breathing in Customer Service

A medical emergency involving someone who has stopped breathing can develop quickly, making current first aid knowledge valuable for any responsible team. For customer service teams, this long-tail topic is best matched to ABC Training Services’ Automated External Defibrillation course. ABC Training Services’ Automated External Defibrillation course covers the primary survey, CPR, unconscious casualty management, chest pain including angina, cardiac arrest, the chain of survival, use of an AED and casualty handover. The practical approach helps learners understand what to look for, how to act safely and when to escalate the situation to the emergency services.